FREQUENTLY ASKED QUESTIONS

Please reach us at [email protected] if you cannot find an answer to your question.

Do I need a phone line to connect to Pegasus Internet?

No. We bypass traditional networks and deliver WiFi directly to your house.

How does Pegasus Internet Fixed Wireless broadband work?

Fixed wireless is an alternative to the NBN. Fixed wireless technology brings you super fast connections where NBN isn’t available or where super-fast speeds can’t be delivered to your property.

What will be installed on my roof?

To deliver you a super-fast connection our installers will position a mast and receiving dish on your roof in the best spot to obtain a line of sight from a local tower. Our standard mast is 1.8 – 2.4 meters and the dish is generally about the size of an average dinner plate.

Can I get a VoIP service with my Fixed Wireless connection?

Unfortunately we are not able to sell VoIP services across this network.

What speeds can you guarantee?

Pegasus Internet can guarantee starting From 50Mbps down and 5Mbps up on our fixed wireless network.